Practical advice to fill your appointment book, cut no-shows and grow your hair salon.
The $100 card you sold in December 2023 walks in the door today. Do you have to honour it? Almost everywhere in Canada, yes. Here is what each province actually says, and the one certificate type where the answer changes.
Haircuts are tax-free in most states, taxable in four, and retail products are taxable almost everywhere. Here is the map, with the official sources.
A client calls Monday morning saying her Saturday balayage is 'orange'. What you say in the next two minutes decides whether you lose a service, a client, or a Google rating point. Here is the playbook.
The increase itself rarely loses clients. The surprise does. Here is the notice timing, the templates and the grandfathering rules that make a salon price increase a non-event.
Every prom-goer wants the same four Saturday hours. Here is how to plan capacity, publish a prom booking policy and turn teen clients into year-round families.
A ready-to-adapt price increase letter for your hair salon, plus the timing, notice period and handling of reactions that make a rise land smoothly.
Phorest is genuinely good salon software with a price you only learn in a sales call. Here are the US alternatives that publish their prices, checked at the source.
Phorest is excellent software with a price you only learn in a sales call. Here are the UK alternatives with published prices, checked at the source.
Online booking only works when the calendar behind it has rules. Buffer time, minimum lead time and the booking window: the three settings that decide whether your day runs or unravels.
A good intake form means the first appointment starts with answers instead of surprises. Here is what to ask a new client, when to ask it, and what to skip.
The playlist at the shampoo bowl is a public performance under US copyright law. Here is what that means, what the radio exemption really covers, and what legal music costs a salon.
The playlist at your shampoo bowl is a public performance under Canadian copyright law. Here is who Entandem is, what the tariffs actually cost, and the one genuinely free option.
